Onecom Group, headquartered in Whiteley, has acquired Gradwell Communications, a specialist in hosted voice, SIP, and connectivity services
The deal expands Onecom’s service offering and customer base, and brings additional geographic presence through Gradwell’s offices in Bath and Leeds.
Darren Ridge, CEO of Onecom Group, said: “The acquisition of Gradwell Communications is highly complementary to our ongoing expansion and diversification strategy.
“Both organisations share strongly aligned values and cultures, with an obsession for delivering simply brilliant customer experiences and providing solutions that deliver real benefits and demonstrable, outcome-based value to our customers.
“Gradwell’s reputation for delivering exceptional communication and hosted voice solutions, and customer service aligns perfectly with our ethos and strong customer-centric approach.
“The pedigree of the team, coupled with their excellent customer base, makes this acquisition a logical step for Onecom in scaling up its capability and fortifying its diversified market presence.
“The inclusion of Gradwell into the Onecom family extends our service offerings to our direct customers and through Onecom Partners and underpins our commitment to deliver comprehensive communication solutions across the UK.
“We are delighted to welcome the Gradwell team into the Onecom Group.”
Gradwell Communications delivers cloud communications services to thousands of businesses, including its own hosted voice system, Wave, and SIP network.
The company also offers unified communications solutions based on 3CX and Microsoft Teams.
Jamie Ward, CEO of Gradwell, said: “We’re incredibly proud of everything we’ve built at Gradwell, and joining forces with Onecom marks an exciting new chapter.
“From our very first conversations, it was clear that our cultures are closely aligned – both businesses are driven by innovation, a commitment to excellence, and a shared belief in putting the customer at the heart of everything we do.
“This acquisition creates new opportunities to deliver even greater value and service to our customers, and we’re looking forward to what we can achieve together.”
Founded in 2002, Onecom employs more than 700 people across the UK and is backed by private equity firm LDC.
