The Joint Admissions and Matriculation Board (JAMB) has indicated willingness to reschedule examinations for candidates who were genuinely affected by technical glitches during the 2025 Unified Tertiary Matriculation Examination (UTME).
JAMB stated this in response to growing concerns from candidates affected by technical glitches during the 2025 UTME, clarifying that rescheduling is available for those genuinely affected by system failures.
Olawanle Timileyin, an affected candidate, had appealed for help on X handle @Timzy534, after missing his CBT examination due to a system error.
“I was unable to do the CBT due to system error, and I was told to come next year. It is not fair. Dear JAMB official, please help,” Timileyin pleaded, sharing his registration number publicly.
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JAMB in response to the statement, clarified that no candidate will be abandoned if system error occurs.
“That’s a cheap blackmail. If a centre experiences a technical glitch that makes the session not to hold, the affected candidates are rescheduled and they’ll be required to reprint their examination slips for details on their new centre, time, and location.” JAMB stated on its official X @JAMBHQ.
The board made it clear that genuine technical failures, such as system crashes or hanging that prevent candidates from sitting for their examinations, will not result in automatic disqualification.
Besides, JAMB emphasised that affected candidates are expected to reprint their slips to get information about their new schedule.
However, the board maintained that it will not reschedule examinations for candidates who came late to their centres and/ or absentees.
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“Such treatment isn’t available for late comers and absentees,” JAMB stated. This means that candidates who missed their examination because of lateness or personal absence without any technical excuse will not be rescheduled.
Only those who experienced verified technical issues at their centres will be given a second chance.
“If you missed your exam due to a confirmed technical problem, you should keep checking the JAMB portal to reprint your exam slip. Stay in touch with your CBT centre for official updates,” the board emphasised.
